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PUBLIC OFFER AGREEMENT FOR THE PROVISION OF EDUCATIONAL AND CONSULTING SERVICES

Yerevan, Republic of Armenia

1. General Provisions

1.1. Individual Entrepreneur Proturo Ivan Ivanovich (Tax ID: 20271285, registration number in the Unified State Register of the Republic of Armenia: 286.1577449), hereinafter referred to as the “Provider”, publishes this Public Offer for the provision of Consulting Services, presented on the Provider’s official website: https://proturolab.com

1.2. Pursuant to Article 453 of the Civil Code of the Republic of Armenia (hereinafter the “Civil Code of the RA”), this document constitutes a public offer, and upon acceptance of the terms set out below, a natural person or legal entity accepting this offer shall pay for the Provider’s Services in accordance with the terms of this Agreement. Pursuant to Article 454 of the Civil Code of the RA, payment for the Provider’s Services constitutes acceptance of the offer and is deemed equivalent to entering into this Agreement on the terms set forth herein.

1.3. In view of the foregoing, please read this public offer carefully. If you do not agree with any provision of the offer, you are advised to refrain from using the Services provided by the Provider or to enter into an individual service agreement.

1.4. For the purposes of this offer, unless the context otherwise requires, the terms below shall have the following meanings:

“Offer” means a public offer by the Provider addressed to any natural person (citizen) or legal entity to enter into a service agreement (hereinafter the “Agreement”) on the existing terms contained in the Agreement.
“Client” means a natural person or legal entity that has entered into an Agreement with the Provider on the terms set out in this offer.
“Acceptance” means the Client’s full and unconditional acceptance of the terms of the Agreement.
“Services” means the range of consulting services listed on the Provider’s official website https://proturolab.com
The Services provided on this website are educational and advisory in nature. They do not constitute medical, psychological, or psychotherapeutic assistance and do not replace professional treatment.
“Order” means the specific types of consultations selected by the Client when submitting a request on the website or otherwise agreed directly with the Provider.

2. Subject Matter of the Agreement

2.1. The Provider undertakes to render, and the Client undertakes to accept and pay for, Consulting Services.

2.2. The Provider renders the Services in accordance with the list of Services and the current price list published on the Provider’s website: https://proturolab.com

2.3. The Services are rendered to the Client both in person and remotely, including through the use of distance technologies, audio and video recordings, workbooks, and other auxiliary materials.

2.4. The Client shall pay for and receive the Services in accordance with the terms of this Agreement.

2.5. This Agreement is the Provider’s official document and an integral part of the Offer. The current version of this Agreement is posted on the Provider’s website: https://proturolab.com

3. Placing an Order

3.1. The Client may place an Order for the Services via the website https://proturolab.com or by directly contacting the Provider in any available manner.

3.2. When placing a request on the Provider’s website, the Client undertakes to provide the following information:

• first and last name;
• email address;
• contact telephone number (mobile).

3.3. When placing an Order by direct contact with the Provider, the Client undertakes to provide the information specified in clause 3.2 of this Agreement. The Client’s acceptance of the terms of this Agreement shall be made by entering the relevant data into the registration form on the website or by placing the Order by direct contact with the Provider. The Provider undertakes not to disclose the Client’s data provided when submitting a request on https://proturolab.com or when placing an Order to persons not involved in the performance of the Order.

3.4. The Provider shall not be liable for the content or accuracy of information provided by the Client when placing an Order.

3.5. The Client shall be responsible for the accuracy of the information provided when placing an Order.

3.6. Payment by the Client for a request independently submitted on the website constitutes the Client’s consent to the terms of this Agreement. The date of payment for the Service shall be deemed the date of conclusion of the consulting services agreement between the Provider and the Client.

3.7. All informational materials published on the website are for reference purposes only and cannot fully convey reliable information about the procedure for providing the Service. If the Client has any questions regarding the provision of consulting services, the Client must contact the Provider for clarification before submitting a request.

4. Timeframes for Provision of the Service

4.1. The timeframe for provision of the Service shall be agreed individually with the Client.

4.2. The Service shall be deemed rendered if the meeting between the Client and the Provider takes place within the previously agreed time (not less than 24 hours before the scheduled meeting time).

4.3. If the Client provides inaccurate contact details, the Provider shall not be liable for improper provision of the Service.

5. Procedure for Payment for the Services

5.1. Payment for all Services under this Agreement shall be made in the form of a 100% prepayment and in the manner established by this Agreement.

5.2. Payment shall be deemed made when funds are received in the Provider’s cash desk or credited to the Provider’s bank account.

5.3. Payment for the Services shall be made by cashless transfer, by means of: bank transfer (crediting funds to the Provider’s bank account), or a credit or debit bank card.

5.4. The cost of the Services is indicated on the Provider’s website: https://proturolab.com. The payment details for the Services are set out in full in clause 9 of this Agreement.

5.5. In the case of cashless payment, the Client shall independently bear any bank fees associated with the transfer of funds to the Provider’s account.

5.6. The Client shall bear sole responsibility for the correctness of payments made by the Client.

6. Procedure for Provision of Services

6.1. The Client pays for the Service in accordance with clauses 5.1–5.6 of this Agreement.

6.2. In the case of cashless payment, the Client shall notify the Provider of the completed payment details (amount, date, sender information, and payment purpose).

6.3. The Provider has the right to refuse to render the Services to the Client if:

  • the Client is registered with a psychoneurological dispensary;
  • criminal or ethical norms are being violated;
  • temporary organisational reasons exist.
  • In any event, the Provider shall inform the Client whether the Provider is ready or not ready to work with the Client’s situation.

6.4. The Services shall be rendered in the scope corresponding to the amount paid for the Services.

6.5. The obligations of the parties shall be deemed properly performed after the Services have been rendered to the Client in the scope corresponding to the amount paid.

6.6. The Provider shall not be liable to the Client or to third parties for the quality or consequences of the Services rendered to the Client and shall not refund the payment if the Client concealed the fact that the Client is registered with a psychoneurological dispensary, or concealed or distorted any other information necessary for the Provider to render the Services properly.

6.7. Late arrival by the Client reduces the session time, but the session remains payable in full.

7. Rights, Obligations and Liability of the Parties

7.1. The Provider shall:

7.1.1. Render the Services specified in this Agreement.

7.1.2. Render the Services according to the scheduled time and the Client’s request. If the time of the scheduled consultation is changed, the Provider must notify the Client no later than one day before the scheduled consultation.

7.1.3. Maintain confidentiality of the consultation, except in cases provided for by the applicable legislation of the Republic of Armenia.

7.2. The Provider shall have the right to:

7.2.1. Use materials obtained in the course of providing the Services for methodological and supervisory purposes in a fragmentary manner, without indicating the names or data of the Client.

7.2.2. Terminate the provision of Services to the Client in the event of disrespectful communication by the Client, concealment of the fact of registration with a psychoneurological dispensary, late payment for consultations, appearing at a consultation in an intoxicated state, or for other reasons that the Provider considers sufficient to terminate the cooperation.

7.3. The Client shall:

7.3.1. Pay for the Services in accordance with this Agreement.

7.3.2. Follow the Provider’s recommendations in accordance with the Provider’s working conditions. The Provider’s consulting process presumes, on the Client’s part:

  • a detailed and complete description of the situation, circumstances, state, sensations, and experiences;
  • clear, direct, and honest answers to the Provider’s questions;
  • completion of homework assignments related to resolving the Client’s problem situation.

7.3.3. Notify the Provider of any postponement or cancellation of the consultation no later than 24 hours before the scheduled time. Otherwise, the missed consultation shall be paid in full.

7.4. The Client shall have the right to:

7.4.1. Receive Services from the Provider in the scope and quantity corresponding to the terms of this Agreement.

7.4.2. If the Provider refuses to perform the Agreement, request a refund of the funds paid to the Provider’s account for any Service or consultation package not yet rendered, except in cases provided for in clauses 4.3 and 6.6 of this Agreement.

7.5. Disputes and claims under this Agreement shall be settled by negotiation, and if no agreement can be reached, in accordance with the applicable legislation.

7.6. If any provision of this Offer Agreement is declared invalid, unlawful, or unenforceable under applicable law of the Republic of Armenia, such provision shall be severed from this Offer Agreement and replaced by a new provision that most closely reflects the original intention contained herein, while the remaining provisions of the Offer Agreement shall remain unchanged and in full force and effect.

8. Provider’s Details

Tax ID: 20271285

PE Pratura Ivan

Address: 0014, 27 N. Tigranyan Street, Yerevan, Armenia

Bank Details

In Armenian Drams
Correspondent Bank: Central Bank of Armenia
Correspondent Account: 103002101667
Recipient Bank: “EVOCABANK” OJSC
Beneficiary: PRATURA IVAN IE
Account Number: 1660078779048900


In Euro:

INTERMEDIARY BANK: RAIFFEISEN BANK INTERNATIONAL AG (Vienna, Austria)

INTERMEDIARY SWIFT: RZBAATWW

BANK  BENEFICIARY: EVOCABANK  OJSC (Yerevan, Armenia)

BENEFICIARY SWIFT: PRMLAM22

COR. ACC.N: 1-55.080.071

BENEFICIARY: PRATURA IVAN IE

ACCOUNT NUMBER: 1660053388260045


ATTENTION* Please always indicate the purpose of payment/POP/.